Privacy Policy
Privacy Policy for EcoAir
Effective Date: 03/07/2024
Le Groupe Eco Air operates under the legal business name 6484875 Canada Inc, and all references to “we,” “us,” or “our” in this policy refer to this legal entity.
At EcoAir, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.ecoair.ca), use our services, or contact us for inquiries.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, address.
- Property Information: Type of home, heating system, and energy usage details.
- Communication History: Emails, phone calls, or messages exchanged with us.
- Form Submissions: Details you enter through lead generation forms or financing/rebate requests.
- Website Usage Data: IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or service requests.
- Provide personalized recommendations and product information.
- Determine your eligibility for government or utility rebates (e.g., Hydro-Québec).
- Improve our website, advertising campaigns, and service quality.
- Send occasional updates, promotions, or relevant offers (you can opt-out at any time).
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted partners (e.g., financing institutions, contractors, or rebate programs) to help fulfill your requests.
- Government or utility programs (such as Hydro-Québec) to assess rebate eligibility.
- Service providers who support our marketing, hosting, or customer service operations — under strict confidentiality agreements.
4. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or deletion of your information.
- Withdraw your consent at any time (subject to legal or contractual obligations).
To exercise your rights, contact us at:
5. Data Security
We implement reasonable security measures (technical and administrative) to protect your personal data from unauthorized access, loss, or misuse.
6. Cookies & Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing campaigns. You can control cookie settings through your browser.
7. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted here with the updated date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, reach out to us:
3020 Boul de Rome suite 7
Brossard, QC
J4Y 1V9
