Terms of Service

Terms of Service

Effective Date: July 10, 2025

Welcome to Le Groupe Eco Air (“we,” “us,” or “our”), operated by Ecoair 6484875 Canada Inc. These Terms of Service (“Terms”) govern your access to and use of our website (www.ecoair.ca) and the services we provide, including our SMS messaging program. By using our website or opting into our SMS program, you agree to these Terms.

1. Use of Services

You agree to use our website and services lawfully and in a manner that does not infringe the rights of others. You must be at least 18 years old or have legal guardian consent to use our services.

2. SMS Program – EcoAir SMS Messaging Program

Program Description:

By enrolling in the EcoAir SMS Messaging Program, you agree to receive automated SMS messages from Le Groupe Eco Air (Ecoair 6484875 Canada Inc). Messages include appointment confirmations, reminders, service notifications, and promotional offers.

Opt-Out Instructions:

You may opt out of the SMS program at any time by texting STOP to our number. After opting out, you will no longer receive SMS messages.

Rejoining Instructions:

To rejoin the SMS program after opting out, please visit our website at www.ecoair.ca/contactez-nous and fill out the contact form again.

Help Instructions:

For assistance, text HELP to our number or contact customer support at info@ecoair.ca.

Carrier Liability Disclaimer:

Message delivery depends on your wireless carrier. Le Groupe Eco Air is not responsible for delays or failed message delivery.

Message and Data Rates Disclaimer:

Standard message and data rates may apply. Please check with your carrier for details.

3. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

4. Compliance

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and Canada’s Anti-Spam Legislation (CASL), ensuring your rights and privacy are respected.

5. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

6. Changes to Terms

We may update these Terms at any time. Continued use after changes means you accept the new Terms.

7. Governing Law

These Terms are governed by the laws of Quebec and Canada. Disputes will be resolved in Quebec courts.

8. Contact Us

If you have questions about these Terms or our services, please contact us:

Le Groupe Eco Air (Ecoair 6484875 Canada Inc)

Email: info@ecoair.ca

Phone: +1 (450) 361-3000

Website: www.ecoair.ca